jili link Privacy Policy: How We Protect Your Data

1. Scope of this Privacy Policy

This Privacy Policy applies to the jili link website and all related services accessible through it, including slots, live casino, basketball betting, boxing betting, PBA betting, virtual sports, and any promotional activities offered to Philippine players.

By registering an account or continuing to use jili link, you acknowledge that you have read and understood this Privacy Policy. If you are not comfortable with how we handle personal data, please do not register or discontinue use of the platform and contact us to close your account.

2. Personal data we collect

jili link may collect and process the following categories of personal data depending on how you interact with the platform:

• Identity information: Full name, date of birth, nationality, and government-issued ID details.
• Contact details: Mobile number, email address, and residential address in the Philippines.
• Account credentials: Username and securely hashed password.
• Payment information: GCash or Maya wallet reference numbers, BDO, BPI, or UnionBank account details, Visa or Mastercard card details (last four digits and expiry), and InstaPay or PESONet transaction references.
• Gameplay and transaction data: Deposit and withdrawal history, wager records, game sessions, bonus usage, and account balance history.
• Technical data: IP address, device type, browser, operating system, session duration, and connection timestamps.
• Communications: Messages sent to our support team, feedback, and dispute records.
• Verification documents: Copies of a valid Philippine government ID, proof of address, or payment ownership documents when requested during the verification process.

We do not intentionally collect sensitive personal information such as health data, political opinions, or religious beliefs. If you share such information voluntarily through a support channel, it will be handled with additional care and deleted as soon as the query is resolved.

3. Why jili link collects your data

Every piece of personal data collected by jili link has a clear purpose. The table below summarises the main reasons we process your information and the legal or operational basis for doing so.

4. Cookies and similar technologies

jili link uses cookies and similar tracking tools to keep your session active, remember your preferences, and monitor website performance. Cookies are small text files stored on your device. They do not give jili link direct access to your device or files beyond what is described here.

Types of cookies used on jili link:

• Essential cookies: Required for the platform to function correctly. These cannot be disabled without losing basic functionality such as staying logged in.
• Analytics cookies: Help jili link understand which pages are visited most, how long sessions last, and where errors occur, so we can improve the experience for Philippine players.
• Functionality cookies: Remember your language setting, notification preferences, and display choices so you do not have to re-enter them every visit.
• Security cookies: Assist in detecting unusual activity and protecting your account against unauthorised login attempts.

You can manage cookies through your browser settings. Blocking essential cookies will affect how jili link functions. Clearing cookies will log you out of any active session.

5. When we share your data

jili link does not sell, rent, or trade your personal data. We may share it in the following circumstances:

• Payment providers: GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet processing partners, BDO, BPI, UnionBank, and Visa or Mastercard networks receive only the information needed to authorise or settle a transaction.
• Verification services: Identity and document verification partners may process your ID details to confirm your eligibility as a jili link player.
• Technical infrastructure: Hosting, database, and content delivery providers operating under confidentiality agreements may have limited technical access to stored data.
• Legal and regulatory requirements: jili link may disclose information in response to a valid court order, legal process, or regulatory request from a competent Philippine authority.
• Security investigations: Where fraud, abuse, or prohibited conduct is suspected, relevant information may be shared with law enforcement or specialist investigators.

Any third party that receives data from jili link is required to protect it and use it only for the stated purpose. jili link does not authorise its service providers to further share your data for marketing or unrelated commercial purposes.

6. How jili link keeps your data safe

Protecting the personal data of Philippine players is a priority for jili link. Our security measures include:

• Encrypted data transmission using industry-standard protocols for all website and account communication.
• Secure storage with access controls that restrict who within the jili link team can view specific categories of data.
• Regular internal security reviews and monitoring to detect and respond to potential threats.
• Procedures for responding to a security incident, including notifying affected players where required.

While jili link takes these measures seriously, no internet-based platform can guarantee absolute security. You are also responsible for keeping your login credentials private and reporting any suspected compromise to us promptly.

7. How long we keep your data

jili link retains your personal data for as long as your account is active and for a period afterwards where there is a legitimate or legal reason to do so. Common retention scenarios include:

• Account and transaction records may be kept for several years after account closure to meet legal, tax, or dispute resolution obligations.
• Verification documents are retained for the period required by applicable regulations and then securely deleted.
• Communication logs related to resolved support queries are kept for a reasonable period in case a related dispute arises later.
• Anonymised or aggregated gameplay and analytics data may be retained for longer periods since it cannot be linked back to you personally.

When data is no longer required, jili link deletes or anonymises it in a secure manner. If you close your account and request deletion, we will act on that request subject to any overiding obligations.

8. Your data rights as a jili link player

Philippine players whose data is held by jili link may exercise the following rights by contacting us at the email address listed in this Privacy Policy:

• Right to access: Request a copy of the personal data jili link holds about you.
• Right to correction: Ask us to update inaccurate or incomplete information on your account.
• Right to deletion: Request that your personal data be deleted where there is no overriding legal or contractual reason to retain it.
• Right to restrict processing: Ask jili link to limit how your data is used while a concern or dispute is being reviewed.
• Right to object: Object to processing carried out on the basis of legitimate interest, such as direct marketing communications.
• Right to data portability: Request your data in a structured format where technically feasible.
• Right to withdraw consent: If jili link is processing your data based on consent, you may withdraw that consent at any time without affecting earlier processing.

We will respond to your request within a reasonable period. We may need to verify your identity before fulfilling the request to protect your account from unauthorised access by a third party.

9. Players under the minimum age

jili link is strictly for players who are at least 21 years old. We do not knowingly collect or retain personal data from anyone below this minimum age. If we discover that a player below21 has registered, the account will be closed and any associated data deleted promptly.

If you believe that a minor has registered on jili link, please contact us immediately so we can investigate and take the appropriate action.

10. Third-party links

The jili link website may contain links to pages that are part of the same platform (such as the Responsible Gaming page or FAQ). Where the website refers to a payment provider or regulatory body by name for informational purposes, visiting that organisation's own website is subject to their separate privacy policy. jili link is not responsible for the privacy practices of any external organisation.

11. Changes to this Privacy Policy

jili link may update this Privacy Policy from time to time to reflect changes in the platform, services, legal requirements, or operational practices. The updated date shown at the top of this page indicates when the current version became effective.

For significant changes, jili link will communicate the update through the website or to registered players by the contact details on file. We encourage you to review the Privacy Policy periodically so you are always aware of how your data is being handled. Continuing to use jili link after an update is posted means you accept the revised terms.

12. Contact and data concerns

If you have questions about this Privacy Policy, want to exercise a data right, need to report a security concern, or wish to make a complaint about how jili link has handled your personal information, please reach out to us directly.

jili link support email: support@jilink.net

Include your registered email address or mobile number, a clear description of your request, and any relevant details such as a transaction reference or date. We aim to respond to all privacy-related queries within a reasonable timeframe. Where a query requires deeper investigation, we will keep you informed of progress.

For further information on your rights as a Philippine data subject, you may also consult the National Privacy Commission (NPC) of the Philippines, though we encourage you to raise concerns with jili link first so we can address them directly and promptly.